The customer service you provided prior to purchasing the bed was excellent. You answered all my questions and also helped me to order the bed from the US, which involved a few unknown steps. The delivery was smooth and the assembly instructions clear and easy for one person.
Since receiving the bed, I have been very pleased with my purchase every single day and have absolutely no regrets. The temperature is perfect for me in winter and summer (where temperatures range greatly throughout the year). The natural materials and the structure of the bed are pleasant to sleep on. The wood frame is simple and appealing to look at. My body enjoys that this bed is all natural and relaxes in the break from synthetic materials. I have recommended the bed to others and will continue to do so. Two years in, I am as pleased as I was on the first night.