1. Do you sell/deliver to the US?
Yes sell to all of North, South and Middle America.
2. What makes you different from other bed manufacturers?
Firstly, we are a small family-owned business. Therefore whoever buys from us, does not support a big CEO but a real family, just like yours. That also means that our margins are small compared to big companies. Furthermore, we do not run any big advertisement campaigns. This allows us to offer you a great bed at an even greater price!
Finally, being a small company allows us to provide excellent customer service. We will answers all of your questions to the best of our ability. Once you have purchased a bed, we will frequently check in with you over the first couple of months to make sure that you are happy with your purchase.
3. Have you ever had a bad review?
As of March 6th, 2018 when this page was updated: No, we still have not had a negative review and we are hoping to keep it that way.
4. Do I need special bedding to go with your bed?
No, you do not have to buy custom made bedding. We have designed our sleep system to be a total of 8 inches thick (i.e. 4″ mattress plus 4″ of latex supports & Tri-Slats). Therefore you can buy regular 8 inch fitted sheets to be used with our beds.
5. Can I only buy the mattress without the frame and slat system?
Technically, yes you can but what makes our bed so comfortable and healthy for your back is our Tri-Slat System in combination with the mattress and the latex supports. Therefore buying just the mattress does not give you any benefits.
6. I currently have a nice rustic bed frame. Can I use it in combination with your sleep system?
Yes you can. If you take a close look at one of the pictures of our bed, you will see the feet are set under the frame. This is done so that you can use it with most bed frame that are on the market today. We can also custom design our sleep system in order to fit it into your bed frame.
7. What is the weight restriction for these beds?
The most weight we had laying on a twin bed until now was just over 450lbs. We are confident that it can hold even more.
8. How long does the bed last?
All wooden components are solid wood and therefore will last for generations. The mattress is 100% natural Talalay latex and will last a minimum of 15 years. We recommend to replace the sheep wool topper every 7-8 years. At that time it will lose its self-cleaning property, but all the other properties remain active.
9. Can you customise the size and shape of the bed to fit into my cottage/camper/boat?
Yes we can. All customs jobs will require a few pictures. We will mark up the pictures for you and we will have you take a few dimensions of your space where the bed is to be fit into.